Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-sinton-texas.primarycareaid.com (referred to as “Home Care Sinton Texas” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, storage, and handling of your information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to external websites, applications, or services that you access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy outlines our practices for various interactions:

  • Using Our Applications and Services: When you sign up as an authorized user or utilize our applications and services, we collect and process your account information, payment details, and service preferences.
  • Visiting Our Websites: Every time you browse our websites, we may use tracking technologies to record interaction data, such as page visits, referral sources, and device information.
  • Communication with Us: We may reach out to you via email, calls, or SMS for newsletters, promotional offers, or customer support. By engaging with these communications, you agree to the terms outlined in this policy.

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide tailored services:

  • Account Information: This includes user names, passwords, email addresses, and any profile details you choose to share.
  • Payment Information: We securely process credit/debit card details, billing addresses, and payment history for transactions made through our platform.
  • Financial Information: In some cases, we may collect data related to your financial status or needs for personalized service offerings.
  • Purchase Information: Details of products or services purchased from us, including quantities and transaction dates.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information to recognize and personalize your experience.
  • Location Data: If you choose to share it, we may collect location data to provide location-based services or tailor content to your region.
  • Feedback and Reviews: We value your input and may collect feedback, ratings, and reviews to improve our services.
  • Social Media Information: When you interact with us on social media platforms, we may access publicly available information from these accounts.
  • Product Information: Data about the products you view or purchase, including preferences and usage patterns, helps us personalize recommendations.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance user experience and gather analytics:

  • Strictly Necessary Cookies: These are essential for navigating our website and ensuring basic functionalities.
  • Preference Cookies: We use these to remember your preferences and settings, such as language or content display options.
  • Analytics Cookies: They help us understand how users interact with our site, providing insights for improvement and personalization.

Users have control over non-essential cookies through our Cookie Manager, allowing you to manage your cookie preferences.

Data Retention and Deletion

We adhere to data retention policies based on legal requirements and business needs:

  • Personal data is retained as long as necessary for the fulfillment of the purposes for which it was collected, or as required by law.
  • Once the retention period expires, or when these purposes no longer apply, we securely delete or anonymize your personal data.

Security Measures

We prioritize the security of your information:

  • Encryption: We use encryption protocols to secure data during transmission and at rest.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict data protection standards.
  • Regular Audits and Updates: Our security measures are regularly reviewed and updated to protect against emerging threats.

Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 18. If you are a parent or guardian concerned about our data practices, please contact us at the details provided below.

Your Data Rights

Depending on your jurisdiction, you have various rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you and its usage.
  • Rectification: The right to correct or update inaccurate or incomplete personal information.
  • Erasure (Right to be Forgotten): Under certain circumstances, you can request the deletion of your personal data.
  • Restriction: You may limit our use of your data in specific situations.
  • Portability: The ability to transfer your personal data to another controller.
  • Objection: You have the right to object to processing activities based on legitimate interests or direct marketing.
  • Non-Discrimination: This right ensures that exercising any of your data protection rights does not adversely affect your access to our services.

To exercise these rights, please contact our Data Protection Officer at the email address provided below.

Policy Updates and Changes

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

For any questions, requests, or concerns regarding privacy and data protection:

  • Email: [email protected]
  • Address: Home Care Sinton Texas, Privacy Team, [Street Address], [City, State, Zip Code]